Terms & Conditions


All these Terms and Conditions, “we”, “our” and “us” refer to Browns Bay Paper Power (www.bbpaperpower.co.nz). Your access to and use of all information on the Website will be subject to the following Terms and Conditions.

These terms and conditions and any transactions with us are subject to the laws of New Zealand; both parties submit to the exclusive jurisdiction of the courts of New Zealand.

Browns Bay Paper Power agrees to sell and customers agree to buy the products ordered through the website; and by using www.bbpaperpower.co.nz, you will fully accept the terms, conditions and disclaimers contained herein and hereafter; if you do not accept these Terms and Conditions, you must stop using the Website immediately.

The products and services provided through Browns Bay Paper Power (www.bbpaperpower.co.nz), are for New Zealand only, and the purchase prices are given also in New Zealand dollars only. We reserve the right to revise our prices as well as products’ information at any time without prior notice.

We reserve the right to make changes to the Website and to these Terms and Conditions at any time without prior notice.

Consumer Guarantees Act

As customers, you have certain rights under the Consumer Guarantees Act 1993 (Consumer Guarantees Act) that cannot be excluded or limited. More information about your rights under the Consumer Guarantees Act can be found at the Ministry of Business, Innovation & Employment’s website (www.consumerprotection.govt.nz/general-help/consumer-laws/consumer-guarantees-act) and also the Commerce Commission’s website (comcom.govt.nz/consumers/your-rights-as-a-consumer).

Account Registration

In order to access the services of www.bbpaperpower.co.nz, you may need to register an account; and with the registration, you agree to ensure that your registration details are true and accurate at all times and you undertake to update your registration details from time to time when they change. Please also refer to our Privacy Policy for information that how we collect, storage and use your information.

We reserve the right to terminate your registration at any time if you breach these Terms and Conditions.

Product Descriptions

We strive to describe our products as accurate as possible on www.bbpaperpower.co.nz, however, we cannot guarantee that the description or the images or photos which are for illustrative purposes only, is 100% accurate. We reserve the right to correct any error or omission at any time without prior notice.


You may pay for your online order by credit card or by internet banking transfer; you may also pay by using our Eftpos facility in our store when you have decided to come and pick-up your order. Please refer to our Privacy Policy regarding online payment security.

Your order will only be sent when the payment (for both goods and freight) is made in full. In the event that we commence a legal action to enforce any terms of this agreement, you agree to pay any reasonable legal fees and costs.

Delivery of Goods

As we provide our products and services nationwide only, we will use local couriers for delivery of orders. Please email and let us know if you require tracking details for Track & Trace.

Risk of any loss, damage or deterioration of or to the goods passes to you on delivery, or if you state to leave goods at certain location, at the time goods are placed there.

Please refer to our Delivery and Click & Collect for more information.

Returns & Exchanges

Item(s) purchased can usually be returned and exchanged within 14 days of purchase or delivery/collection. However, if the items, determined by us, were misused or mishandled by you, Returns & Exchanges are not acceptable.

Please refer to our Returns & Exchanges for more information.

Copyright & Intellectual Rights

All copyrights, trademarks and all other intellectual property rights on the Website and all its associated contents (including but not limited to the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to us or otherwise used in accordance with the law.

Disclaimers & Liability

We are not responsible for ensuring that the information you access or are made available on the Website will be private or secure or free from viruses or other harmful things. We do not and cannot guarantee the availability of www.bbpaperpower.co.nz and services or that there will be no interruptions or delays in relation to our website or services.

We are not responsible for any losses or damage arising from your use of this website, including information that does not directly originate from us, or comes from third party websites or accessible from other sites.

Limitation of Liability

To the maximum extent permitted by law, in no event shall we, our employees, agents or other personnel be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from the loss of use, data, or information, whether or not we have been advised of the possibility of damage, arising out of or in connection with the use or performance of the site or of failure to provide products or services that you order from us. Including but not limited to damages arising from the mistake, omission, virus, delay, or interruption of service. In no event shall we be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of this site or its content.